When we were little, we were taught to say “please” and “thank you.” It’s common courtesy. As adults, it’s easy to say those words a hundred times throughout our day with little to no thought behind them. But, when someone takes the time to sit down and write out a sincere thank you, that really means something.

Throughout my career, I’ve been blessed with wonderful managers and mentors who truly left their mark on me. They were caring, had my best interests at heart, and were excellent role models. I learned more by watching and observing their leadership styles than I could have learned in any classroom setting or by completing online training courses.